Frequently asked questions

Below you'll find the answers to our most commonly asked questions. 


How do I order?

It couldn't be easier to place an order with us.  From dedicated telesales teams available and ready to take your call, to browsing our range online whenever it suits around your busy schedule.


  1. Use our intelligent search facility to find what you need;
  2. Or browse our pages for products, ideas or inspiration.
  3. Add your orders to cart to process and select delivery days to suit you!

 To benefit from online ordering, register here.


By phone:

Call us to place your order through our friendly telesales agents, who are here to help 6 days a week:

Monday – Friday 7.30am-6pm  Sunday 12.30pm-5pm

Northern Ireland 028 9034 2342 or ROI 1800 805 593


Where do Henderson deliver?

Our large fleet operate from 4 distribution centres to provide all Ireland coverage. So whether you're based in Cork, Ballymoney or anywhere in between; we can deliver to you.

When do you deliver?

With a fleet of  50 multi-temperature vehicles and 3 sprinter vans, we make over 6,000 deliveries per week.  Delivering 6 days a week, Monday to Saturday, with orders being processed from placement to delivery within 24 hours.

What is your product range?

We can supply you with over 6,500 products, across multiple temperature bands ranging from well known national catering brands, through to local suppliers. – we really do have everything you need to create delicious menus for your business!

I have a complaint

Please contact our customer service team who are here to help.

Monday - Friday 7am-6pm   Saturday 9am-2pm

Northern Ireland 028 9034 2342 or ROI 1800 805 593